Support

Are you looking for support for our themes or having any Pre-sale queries?

We have covered all kinds of necessary information, and provide you with all the guidelines and details that you will need to use Folio theme. If you can’t find the answer you’re looking for, We encourage you to reach us through our support portal. We'll be glad to help you out with your queries. Please generate a ticket through our support portal and you shall hear back very soon.

Create a ticket

Included in Support:

  • Fixing all issues related to the original theme.
  • Answers to questions regarding the theme.
  • Providing regular updates depending on your needs and feedbacks.

Not Included in Support:

  • Customization of the theme.
  • Specific support for third party plugins integrated into the theme.

Read more about support Click here

FAQs

  • 01. Why All images are blurry in download package?

    All images are only for demonstration purposes however, you can re-download them from sites we have listed in Credits section.

  • 02. Why some videos might not work?

    Some videos can work only on the real server. For the correct operation of all functions, upload your website on a real server.

  • 03. Why contact form doesn’t work?

    For the correct operation of contact form, the php support is necessary. Upload your website on a server with support of PHP and PHP mail() function.